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Difficult Conversations: How to Discuss What Matters Most (1999)

af Douglas Stone, Sheila Heen, Bruce Patton

Andre forfattere: Roger Fisher (Forord)

MedlemmerAnmeldelserPopularitetGennemsnitlig vurderingOmtaler
1,629177,805 (3.96)6
From the Harvard Negotiation Project, the organization that brought readers "Getting to Yes, Difficult Conversations" provides a step-by-step approach to having those tough conversations with less stress and more success. This edition includes a new chapter.

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This one of the best communication books I've read. Although, it might be actually more a psychology book in disguise.

This is not a typical communication/negotiation book, where you receive tactical tips on how to assess the other party's goal, frame the situation, and navigate the conversation to end it up as close to your goal as possible. "Difficult Conversations" is more of a strategic planning book, where you receive tips on how to explore your feelings and motives to stay grounded when emotions and irrationally kick in (and no one in the conversation might even have any specific goals). And once you're good at it you cen help the other party do the same.

I really like how it embraces the human side of having a heated discussion and guides self-discovery. It provides a lot of examples (some of them more believable and realistic, some less) that illustrate the theory and make it more accessible via a variety of situations and contexts of difficult conversations. I find many of the presented concepts thought-provoking and useful, I wish I had read it earlier in my life and apply them more often.

It was an extremely slow read for me. The book is pretty dense and there are so many different examples, stories, and reports accompanying each concept that I had to hit a pause and digest because it was too much at once. Multiple breaks helped the content to sink in, which is not necessarily a bad thing but something to keep in mind when approaching "Difficult Conversations". ( )
  sperzdechly | Sep 2, 2020 |
The authors present a systematic way to handle difficult conversations. Man, it's going to take a ton a practice though. Addressing emotions appropriately was a big take home message. What's taught here is worthy of persistent practice. ( )
  bsmashers | Aug 1, 2020 |
Look just everyday conversations can be tough, ones that are important and can affect meaningful change are vital, but difficult. This book can help and you should read it. ( )
  Skybalon | Mar 19, 2020 |
I kept trying to skim this but failed. Fortunately this is not tough going. I think the stuff that helped me most was:
- thinking about three different sub-conversations (what happened/how people contributed, how people feel, how people conceive of themselves)
- listen well & don't skip to solutions / telling the other person what you think before they feel heard

I think the whole listening well thing is one of those things that seems simple but actually hides a huge amount of complexity & power. This book kind of points you in the right direction but I think there's no substitute for actually doing the work.

Overall, fine but not mind blowing. If you haven't read other sorts of self-help and therapy books in the same vein maybe it's more exciting. ( )
  haagen_daz | Jun 6, 2019 |
Another book from the Harvard Negotiation Project. Good things to think about. ( )
  nheredia05 | Jun 12, 2018 |
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» Tilføj andre forfattere (1 mulig)

Forfatter navnRolleHvilken slags forfatterVærk?Status
Stone, Douglasprimær forfatteralle udgaverbekræftet
Heen, Sheilahovedforfatteralle udgaverbekræftet
Patton, Brucehovedforfatteralle udgaverbekræftet
Fisher, RogerForordmedforfatteralle udgaverbekræftet

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From the Harvard Negotiation Project, the organization that brought readers "Getting to Yes, Difficult Conversations" provides a step-by-step approach to having those tough conversations with less stress and more success. This edition includes a new chapter.

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