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People Skills: How to Assert Yourself, Listen to Others, and Resolve… (1987)

af Robert Bolton

MedlemmerAnmeldelserPopularitetGennemsnitlig vurderingOmtaler
792620,791 (3.8)1
People Skills is a communication-skills handbook that can help you eliminate these and other communication problems. Author Robert Bolton describes the twelve most common communication barriers, showing how these roadblocks damage relationships by increasing defensiveness, aggressiveness, and dependency. He explains how to acquire the ability to listen, assert yourself, resolve conflicts, and work out problems with others. These are skills that will help you communicate calmly, even in stressful, emotionally charged situations.… (mere)
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» See also 1 mention

Viser 1-5 af 6 (næste | vis alle)
A practical guide to asserting yourself, listening to others and resolving conflicts.
  CenterPointMN | Jun 13, 2018 |
Not a book to read right through, although I tried. A reference book for problem situations. I found reading a chapter and talking over the concepts with my most trusted friend has helped me find better boundaries and become more assertive. Teaches how to stand up for yourself in a non agressive manner. Mostly so everyone has their dignity and I get what I want too. ( )
  LUMILOIS | Feb 1, 2013 |
A good overall introduction to the communication skills of listening, speaking and self assertion. ( )
  carterchristian1 | Apr 6, 2011 |
The chapter nine: developing three-part assertion messages can be utilized in workplaces.
The chapter ten is practical; it shows me how to handle potential defensiveness during my delivery of an assertion message.
  tedxprada2004 | Mar 27, 2009 |
People Skills is a communication-skills handbook that can help you eliminate communication problems
  LLLOFCOLUMBIA | Jun 4, 2007 |
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People Skills is a communication-skills handbook that can help you eliminate these and other communication problems. Author Robert Bolton describes the twelve most common communication barriers, showing how these roadblocks damage relationships by increasing defensiveness, aggressiveness, and dependency. He explains how to acquire the ability to listen, assert yourself, resolve conflicts, and work out problems with others. These are skills that will help you communicate calmly, even in stressful, emotionally charged situations.

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