Written to the 2010 QCF standards, and suitable for all awarding bodies, this new textbook covers the core and most popular optional units of the NVQ Level 2 in Business and Administration. Written by experienced authors and overseen by a senior assessor, this book maximises your chances ofsuccess by clearly linking the assessment requirements to the relevant knowledge and understanding. Numerous activities and tasks will help you to remember and further understand the clearly explained concepts.