This text is designed to meet the needs of students in medical assisting who are studying the administrative portion of the curriculum, as well as students in transcription, coding, and related programs. This competency-based textbook provides a wealth of guidance for administrative skills. The text covers the "front office" topics: scheduling, billing, coding, bookkeeping, office management, and insurance issues. Helpful pedagogy, including Key Terms, a Glossary, and Critical Thinking Challenges familiarize students with the material and help with problem-solving. The ancillary package includes an Instructor’s Resource Kit with an Instructor’s Manual and Resource CD-ROM, as well as a student study guide. Visit connection.LWW.com/go/molleadmin for more information.