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Indlæser... Power to the Public: The Promise of Public Interest Technologyaf Tara Dawson McGuinness
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Bliv medlem af LibraryThing for at finde ud af, om du vil kunne lide denne bog. Der er ingen diskussionstråde på Snak om denne bog. My spouse thought that this book disingenuously ignored that often powerful government officials don’t want government to work better, but I didn’t think so; as it said, every system is really good at doing what it was actually designed to do, and often enough that is to suppress complaint and enrich consultants. What should people do if they in good faith want government to deliver services that people need with the help of technology? Perhaps surprisingly, their answer is first to spend a lot of time asking the recipients and the ground-level workers delivering the services what they need, and then use the technology available to make that as simple as possible. The most powerful anecdote involves having lawmakers try to fill out the complicated forms for getting public assistance in Michigan while sitting in a hallway filled with recorded noise from an actual public assistance office. When they couldn’t come close to doing it, they had to admit that there was a problem. ( ) ingen anmeldelser | tilføj en anmeldelse
"Worth a read for anyone who cares about making change happen."--Barack Obama A powerful new blueprint for how governments and nonprofits can harness the power of digital technology to help solve the most serious problems of the twenty-first century As the speed and complexity of the world increases, governments and nonprofit organizations need new ways to effectively tackle the critical challenges of our time--from pandemics and global warming to social media warfare. In Power to the Public, Tara Dawson McGuinness and Hana Schank describe a revolutionary new approach--public interest technology--that has the potential to transform the way governments and nonprofits around the world solve problems. Through inspiring stories about successful projects ranging from a texting service for teenagers in crisis to a streamlined foster care system, the authors show how public interest technology can make the delivery of services to the public more effective and efficient. At its heart, public interest technology means putting users at the center of the policymaking process, using data and metrics in a smart way, and running small experiments and pilot programs before scaling up. And while this approach may well involve the innovative use of digital technology, technology alone is no panacea--and some of the best solutions may even be decidedly low-tech. Clear-eyed yet profoundly optimistic, Power to the Public presents a powerful blueprint for how government and nonprofits can help solve society's most serious problems. No library descriptions found. |
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