No red light on cue cat

SnakCueCat questions and help

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No red light on cue cat

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okt 27, 2008, 4:50am


I just took delivery of my cuecat a couple of days ago. Can't make it work on Windows 98 - no surprises there I guess. Have used it on my children's computers with varying degrees of success and managed to scan in quite a few books. Now I can't get a red light out of it at all. Any suggestions?

okt 27, 2008, 12:03pm

Email Lindsey ( - she'll send you a new one!

nov 22, 2011, 11:44am

I've plugged my cuecat into my PC and there' no red light at all. I got the cuecat quite a while ago, and it worked just fine. I haven't used it in a while -- is it dead?

nov 22, 2011, 11:41pm

It may be. That's very odd, actually - could it have been dropped while you weren't using it? Oh, and do try it in a different USB port - it may be the port that's dead and not the cat. There's no reason for it to spontaneously stop working - it's very simple inside, with no moving parts - but if it refuses to light up, yeah, it's dead.