How user friendly is your church?

Today I volunteered to take flyers to a church event to other town churches. My husband is the pastor, and we just moved here 2 months ago. Finding the churches via Google Maps was the easy part, as this is a pretty small town. Out of the 10 or so church within the city limits, only 2 were open with secretaries in their office. At one of those, although the office was well-marked and easy to find, the rest of the church had locked bars all around it. I could understand that if it was in a sketchy city neighborhood, but this is a friendly rural town. At one church, I just happened to see the pastor in the parking lot on his way out. At another, I walked all around the building looking for an unlocked door and never found one, although there were 2 cars in the lot; one of the doors had spider webs around the doorknob. One church was impossible to tell if the annex building was the parsonage or the fellowship hall. Most of the churches, I just left the flyer in the doorknob. Clearly, there was no one there. So my question is this: If I was a person in need, would I find it Monday-Saturday at your church? If I needed to talk with a clergyperson, would I find one? Can I even find the church office? A posted phone number to contact someone? Just something to think about, which I confess I never had before.

Slightly off your main point, this has to do with attending a for the first time....

I visited my current church for a Sunday service for the first time in 1993. I couldn't decide which door I should to use. I started to go through the front door off the main street, but hesitated because I didn't see anyone else entering that way. So, I went around the side to door number two, and while it was unlocked it, too, didn't feel right. I tried one more door that led to the Great Hall and (up the stairs) the sanctuary.

It didn't get a lot better because the service confused me. The congregation used prayer books and I had trouble following along. Not to mention the sit, stand or kneel options. I just fumbled along the best I could and tried to sneak out after the Service (most likely never to return). Thank God for John, the usher, who greeted me before I could escape after the service. He talked with me and had me sign the guest book. He introduced me to the priest and a few other people and all were friendly. And that's how I began my Episcopalian journey.

The friendliness of the people and style of worship were what attracted me once I got through the door.