Cuecat not working

SnakCueCat questions and help

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Cuecat not working

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1fayefoldwoman
feb 21, 2014, 1:44pm

I just received my CueCat. I plugged it into a usb port. No night on the nose. What next?
Faye Goldman

2legallypuzzled
feb 21, 2014, 2:21pm

I'm more familiar with the old style CueCats, but I suspect the USB ones need a bit of power to work. Try plugging it into different USB ports to see if that makes a difference. Some ports have power, some don't. If none of your ports can make the 'Cat work, you might possibly have a defective one.

3matthewmason
feb 21, 2014, 2:34pm

Hi Faye,

Have you tried legal's suggestions? If you can't get it to work on any of your USB ports--even on a different computer, if you have one available, then you likely do have a defective CueCat.

Send me an email, and we'll talk through it. (matt @ librarything.com)