Christie Lindor

In this world, there are two types of business consultants. Some will do the minimum amount of work to not get fired by the client. They will answer only the question or problem that they have been given. Others will go out of their way to learn a client's business, and answer questions that the client has not even asked. Which do you want to be?

Never underestimate the power of common courtesy. Network, network, network (then network some more). While you are on the road, flying from city to city, set aside some time for yourself. You will be no good to anyone, especially the client, if your health suddenly collapses due to stress and unhealthy eating. Metaphorically speaking, "force" the client's CEO to put you in his or her rolodex, because of the wonderful job you did. You should be the first person they call with any future problems.

The first day of a new consulting assignment is not the time to start researching the client. Spend a couple of weeks ahead of time learning the client's business and industry. That way, you can hit the ground running, while everyone else is just getting started.

If you are part of a large group of consultants, you will come into contact with all sorts of personalities, some of them less-than-pleasant. If you are done for the day, and a colleague is still working, Always ask if you can help. The final product is the important part, not what individual consultants did, or how quickly they did it.

If there is such a thing as "one stop shopping" in the consulting world, this is it. It is most recommended for new MBA's who think that they have all the answers. Experienced consultants will also learn something from this book. It is well worth reading.… (mere)