Peggy Carlaw
Forfatter af The Big Book of Customer Service Training Games (Big Book Series)
Om forfatteren
Peggy Carlaw is the founder of Impact Systems International, a training and consulting company based in California. Vasudha Kathleen Deming is an instructional designer and training consultant specializing in sales, customer service, and technical support.
Værker af Peggy Carlaw
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Medlemmer
Statistikker
- Værker
- 3
- Medlemmer
- 121
- Popularitet
- #164,307
- Vurdering
- 2.7
- ISBN
- 5
- Sprog
- 1