Lea Berman
Forfatter af Treating People Well: The Extraordinary Power of Civility at Work and in Life
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Medlemmer
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Statistikker
- Værker
- 1
- Medlemmer
- 89
- Popularitet
- #207,492
- Vurdering
- 3.7
- Anmeldelser
- 3
- ISBN
- 12
While the focus is primarily professional, many of the pointers translate well to personal life, too.
Many of the chapter titles would seem to be just good common courtesy and common sense, but sadly those things are often lacking in today's world, even in a professional setting. Topics covered include the importance of confidence, consistency, calmness, listening, conflict resolution, taking responsibility for mistakes, and an eye for detail.
After reading this book, one gets the sense that very few jobs are as high-pressure as that of White House social secretary. Not only are there the high-stakes events to plan, there are the endless variety of personalities to welcome and work with. The authors do a good job of showing why it is so important to always handle people with respect and civility, and how it very often smooths the way to decent future relationships.
These are some vital workplace principles (and indeed, life skills). In this book, they are broken down into many manageable components and helpful examples.
*** I received an advance digital copy of this via NetGalley. Goes on sale January 2018.… (mere)